Policies

Policies

Head to Toe Designs can not be held responsible for any of the following conditions:

  1. Wear or tear to the garment once it is picked up.

  2. Any damage from cleaning.

  3. Fabric fading over time.

  4. Any repairs or alterations made to the garment other than Head to Toe Design staff.

  5. Any alteration after the client has had the garment in their possession for 1 week.

  6. The fit of the garment is guaranteed as of the pickup of the garment. We cannot guarantee that the garment will fit after weight gain or weight loss, or growth by the client.

Orders are taken on a first come first serve basis, therefore, production on a garment can not be started until there is a signed contract and deposit made.

Final payment is due when the garments are picked up.

In order to keep prices as low as possible for our clients a 5% convenience fee is added to all orders paid for by credit or debit card.

Head To Toe Designs reserves the right to charge an additional amount for any changes requested to a garment after the design has been approved and deposit made by the client.

Any changes requested to a garment after it has been picked up will be charged the standard rate for the change requested.

Any order that has been inactive for 6 months becomes sole property of Head To Toe Designs.

Fabric selection is critical due to the type of wear and tear these garments made for. Head To Toe Designs has access to hundreds of fabrics and embellishments suitable for these garments and will design the garments using these fabrics and embellishments. In order to maintain a standard of high quality Head To Toe Designs reserve the right to refuse to use fabrics and embellishments from other sources.

Please email Julie at julie@headtotoedesigns.com with any questions regarding these policies.